Data Security · Privacy · Data Policy
When you create an account on dhakabaji, you share certain personal information. You have the right to know where that information goes, how it's used, and how well it's protected. This page explains everything in plain, straightforward English.
Key Highlights
Dhakabaji takes your data seriously — and these six core principles reflect exactly that.
Dhakabaji only collects information that is strictly necessary for account management, payment processing, and identity verification. We do not ask for anything beyond what is relevant and required.
All data transfers are secured with SSL 256-bit encryption, and data stored on our servers remains encrypted at rest — the same level of security used in banking systems.
Your name, phone number, and email are never sold to advertisers or data brokers. Your data is used solely for operating the platform.
You can view, correct, or request deletion of your personal data at any time. You also have the option to opt out of marketing emails.
Data is not retained beyond a set period after an account is closed. Any information that is no longer needed is deleted, unless retention is required by law.
Dhakabaji's data protection practices are regularly audited by independent third parties. International data protection standards are strictly followed.
Summary: dhakabaji respects your privacy. We only collect what's necessary, keep it secure, and never sell it. This page explains everything in full detail.
Dhakabaji collects information from you in several ways. Each type of data is explained separately below:
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile Number, Email | Account & OTP |
| Financial Information | BKash/Nagad Number, Transaction History | Payment Processing |
| Device Information | IP address, browser, OS | Security Verification |
| Usage Data | Game History, Betting Patterns | Service Improvement |
| Photos/Documents | NID Photo, Selfie | Identity Verified |
Dhakabaji uses your information only for specific, defined purposes. Your data is never used for anything beyond what is stated below:
Dhakabaji does not sell your personal information to third parties. However, limited data sharing with certain parties may be necessary to operate the platform:
Dhakabaji uses multiple layers of technical and organizational security measures to keep your data safe:
Keep in mind, though — no one can guarantee 100% security online. Your own vigilance matters too: use a strong password, keep 2FA enabled, and avoid logging in from unfamiliar devices.
Dhakabaji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your browser or device.
Dhakabaji does not retain data longer than necessary. Retention periods vary depending on the type of data:
As a dhakabaji member, you have a number of rights regarding your personal data. To exercise any of these rights, email us at support@dhakabaji.asia:
Dhakabaji strictly prohibits anyone under the age of 18 from registering or using our services. We do not collect, and have no intention of collecting, data from minors.
If a parent or guardian suspects their child has created an account on dhakabaji, please contact support@dhakabaji.asia immediately. We will take prompt action.
Dhakabaji may update this privacy policy from time to time. When changes are made, we will notify you through the following methods:
Continuing to use Dhakabaji after any updates are made will be considered acceptance of the revised privacy policy. We recommend checking for updates regularly.
For any privacy-related questions, requests, or complaints, please contact us:
Security Levels
If one layer fails, the others remain active — that's the principle of defense in depth.
All website and app traffic is encrypted — even if intercepted, the data cannot be read.
Passwords and KYC data stored on our servers are encrypted and cannot be read directly.
Systems are actively in place to detect and block unusual traffic or attacks.
Staff can only access the data necessary for their specific role. All access is logged.
Login protection via SMS OTP or an Authenticator app — your account stays secure even if your password is stolen.
Independent third parties regularly conduct penetration testing and security assessments.
Your Rights
Dhakabaji believes your data belongs to you. That's why we put maximum control in your hands.
You can request to see all the information dhakabaji holds about you, at any time.
If any name or contact details on your account are incorrect, you can request a correction.
You can opt out of promotional messages with a single click, anytime.
After account closure, all data will be deleted unless we are required to retain it by law.
Data Flow
The full path of data flow is laid out clearly below.
Data is collected during registration, KYC upload, and payment processing.
Transmitted via SSL and securely stored in an encrypted database.
Only the minimum necessary data is shared with payment and KYC service providers.
Securely deleted upon expiry or upon request.
Read More
Opening an account on any online platform means handing over some of your personal information. Your name, mobile number, and national ID photos are highly sensitive data. You have every right to know where that information goes and how it is used.
KYC verification is mandatory on dhakabaji — and we understand that can feel a little uncomfortable. Uploading a photo of your NID may seem intrusive. But in practice, betting platforms without KYC are highly vulnerable to fraud — fake accounts, withdrawals made under someone else's name. The KYC process is ultimately there to protect you.
Dhakabaji processes KYC documents through a licensed third-party verification service. These providers operate under strict confidentiality agreements and may only access your documents for verification purposes — they cannot store or use them for anything else.
Your payment details deserve a clear explanation. bKash or Nagad numbers stored in dhakabaji's database are used solely to verify your withdrawal details — dhakabaji cannot initiate any transaction using these numbers, because every payment requires your phone PIN or OTP, which only you have access to.
Let's clear up a common misconception about cookies. Some people assume cookies are spyware or a way to steal personal information — that's not the case. dhakabaji's cookies are primarily used to keep the platform running properly. For example, a session cookie is needed to keep you logged in; without it, you'd have to sign in again on every page. Data from analytics cookies is completely anonymous — your name or identity is never attached to it.
One more important point on data security: no matter how robust dhakabaji's protections are, your own habits matter just as much. Use a strong password — at least 8 characters, mixing numbers and special symbols. Never reuse the same password across multiple sites. Keep 2FA enabled — even if your password is compromised, your account stays protected. If you log in from an unfamiliar device, make sure to log out afterwards.
If you ever suspect unauthorized access to your account, change your password immediately and contact Dhakabaji support. The support team is available 24/7 in Bangla. The sooner you report it, the better the chances of limiting any damage.
Finally, Dhakabaji's privacy policy is a living document — it evolves alongside changes in technology. You will be notified in advance of any updates. Staying informed about your data and asking questions when needed is a sign of a smart user. Dhakabaji welcomes those questions.
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